GRUNDFOS
Role → UX/UI Designer (Part time)
Tenure → Aug 2023–Jan 2025
“Bringing feeling of ownership and security for home owners.”
Intro
I joined the team as a UX/UI designer – student assistant in August 2023 with the objective of bringing the digital business development team closer to users and implementing any features that would bring significant value to the users around the world. Advanced settings came to life after months of user research, understanding what makes homeowners feel safe and confident about their water management solutions in their homes. Runtime limit, automatic restart and leakage detection were implemented as advanced settings to bring customers more customisation for their connected water circulators.
Role and Responsibilities
My work was revolving researching user needs and early discovery work for new features that would help home owners feel safe with their domestic water management solutions.
→ Research user pain points with the current setup (booster circulator and use cases)
→ Interview users across different continents
→ Contributed to design systems
→ Design prototypes and use them for usability testing
→ Iterate and refine the designs involving business and development stakeholders
Selected Work
01
Runtime limit
Overview
The primary team’s focus was to develop the first-ever B2C application for homeowners who wanted to take greater control of their water management system. GRUNDFOS Home was developed as water circulator pumps gained Bluetooth and Wi-Fi connectivity, enabling data transfer, remote access, and control features. This connectivity opened up new opportunities for different types of user interaction.
My Role
My task was to identify new features that could support the value proposition. After completing the homeowner research, the feature identified was the runtime limit.
Skills
Agile • Feature Discovery • UX Research
02
Automatic restart
Overview
Building on GRUNDFOS’ connected pump ecosystem, the project explored how smarter features could support homeowners with different usage patterns across the world. During user research, it became clear that people operate their water systems in diverse ways depending on local conditions and preferences. This revealed a need for functionality that allows users to enable or disable specific safety features, providing greater flexibility and control.
My Role
I was responsible for identifying new features that could strengthen the value proposition. Based on insights from homeowner research, the automatic restart feature was identified as a key addition.
Skills
Agile • Feature Discovery • Design Systems • UX Research
03
Leakage detection
Overview
User research revealed that homeowners around the world manage their water systems in very different ways, shaped by factors such as climate, building type, and local regulations. For some, safety features were essential safeguards; for others, they interfered with everyday use. This insight guided the design focus toward creating flexible control options that could adapt to these varied contexts.
My Role
I translated these insights into actionable design directions, leading to the introduction of a leakage detection setting that users could easily enable or disable. This gave homeowners more confidence and control, allowing the product to accommodate both safety-conscious and performance-oriented use cases.
Skills
Agile • Feature Discovery • Design Systems • UX Research
My time at GRUNDFOS...
I joined GRUNDFOS as a student assistant in UX/UI design in hopes of applying research theory and design methods I have learned at the university as an MSc in IT - Product Design student. I could not have asked for more; I got a chance to experience researching user needs, prototyping ideas, and designing final designs ready for implementation. I got to work in an agile environment with a strong product owner and talented designers & developers. This experience allowed me to see how design decisions are made in a real-world setting and how user insights directly influence product direction. I also learned the importance of balancing technical constraints with user-centered solutions to create meaningful and usable products.